Dear Oeuf Customers,
 
The Oeuf mission has always been to offer high quality products backed up with excellent customer service to give people the confidence that they will receive value when choosing to purchase an Oeuf product. And our commitment to quality and service has never been stronger.
 
In July 2014, Oeuf LLC announced a voluntary recall of Sparrow Cribs due to four incidents that involved the detachment of the top rail of Sparrow Cribs. Although no one was injured in any of these cases, we were concerned that a potential hazard could exist if action wasn’t taken.
 
We know that our voluntary recall has shaken many people’s confidence in our products. And we are deeply sorry that it has caused concern and inconvenience to you and all our customers, retailers and business partners.
 
While there were many external circumstances that would have caused the rails from detaching, we are accountable for the products we design and sell. In light of the reported incidents, we took the following actions immediately: 
 
   - Oeuf temporarily suspended production and shipments of Sparrow Cribs.
   - Conducted in-house and 3rd-party, CPSC approved extensive dynamic retesting of the Sparrow Crib
   - Developed effective hardware to ensure the integrity of existing Sparrow Cribs.
   - Reviewed and revised the construction of the Sparrow Crib to ensure that we’re doing all we can to continue raising the bar in quality and safety regardless of the circumstances.

By doing this, we hope to give you peace of mind and confidence in future purchases of our Oeuf cribs.
 
Several years ago, the country’s product safety commission, the CPSC, underwent intense scrutiny, which resulted in massive changes that went into effect in 2011. We have always met and currently meet or exceed the CPSC’s safety requirements, but in these situations, that was not enough. We look to set and achieve higher standards than those required by governing bodies.
 
We appreciate that you hold Oeuf, and us personally, to high standards. We thank you for your understanding and the support you’ve given us over the years.
 
 
Sincerely,
Michael Ryan
Oeuf LLC, Cofounder

 

 

 

SmallCPSC LOGO  U.S. Consumer Product Safety Commission – Recall

 

Recall Date: July 22, 2014
Recall Number: 14-236

Oeuf Recalls to Repair Cribs Due to Entrapment Hazard

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2-14xxxSparrowDatecodeSNLocLARGE 2-14xxxSparrowDatecodeSNLocLARGE
Oeuf Sparrow crib. Sold also in the colors birch, grey and walnut. Model number and manufacture are on the warning label attached to the crib's mattress support.

 

WASHINGTON, D.C. - Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

 

Recall Summary
Name of product: Sparrow Cribs
Hazard: The slats/spindles and top rail can detach from the cribs and pose an entrapment hazard to a child.
Remedy: Repair
Consumer Contact: Oeuf toll-free at (800) 691-8810 from 10 a.m. to 6 p.m. ET Monday through Friday or online at www.oeufnyc.com and click on Sparrow Recall for more information.

 

Recall Details
Units: About 14,000
Description: The recall includes four models of Oeuf Sparrow cribs. The cribs were sold in the colors birch, grey, walnut and white. The recalled cribs were manufactured between July 2007 and January 2014 and have one of the following model numbers: 1SPCR, 2SPCR, 4SPCR or 5SPCR. The manufacture date, in the MM-YYYY format, and the model number are located on the warning label attached to the crib's mattress support.
Incidents/Injuries: Oeuf received four reports of the slats/spindles and the top rail detaching from the crib. No injuries were reported.
Remedy: Consumers should immediately stop using the cribs and contact Oeuf to receive a free repair kit.
Sold at: Independent juvenile specialty stores nationwide and online for about $800.
Importer: Oeuf LLC, of Brooklyn, N.Y.
Manufactured in:
Latvia

Below is standard language that appears in all recall announcements

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years. Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC’s free email newsletters.

 

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
Link Text: View CPSC contacts for specific areas of expertise

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Report an Unsafe Product
We are still interested in receiving incident of injury reports that are either directly related to this product recall or involve a different hazard with the same products

 

In the future, CPSC plans to add automated safety tips and safety resource boxes to all recalls based on the high-level product category that this product falls in. Examples of high-level product categories are Toys, Baby Products, Sports Equipment, etc.

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