Browse Categories

P R O D U C T   R E G I S T R A T I O N
Oeuf on Instagram Oeuf on Vimeo


WARRANTY



Oeuf LLC - Quality Assurance Commitment


LIMITED WARRANTIES

Limited Warranties are non-transferable. The following Limited Warranties are given to the original retail purchaser of the following Oeuf Products:


Wood Frames and Wood Components

5 Year Limited Warranty

Oeuf LLC warrants to the original consumer purchaser that the Oeuf® products, including items from the CLASSIC COLLECTION, SPARROW COLLECTION, ROBIN COLLECTION, RHEA COLLECTION will be free from defects resulting from material, design, missing parts or workmanship. Oeuf LLC, Inc. will pay, within two years from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Oeuf LLC, or a repair center designated by the Customer Service Department of Oeuf LLC, at no charge to the original retail purchaser. After two years from the date of purchase, the warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.


Finishes and Hardware Components

1 Year Limited Warranty

All finishes and hardware components, are warranted by Oeuf LLC, Inc. to you, the original retail purchaser, for one year from the date of purchase, to be free from material manufacturing defects. Oeuf LLC will pay, within one year from the date of purchase, reasonable and customary labor rates to repair or replace the defective parts and shipping costs from the retailer to and from Oeuf LLC, or a repair center designated by the Customer Service Department of Oeuf LLC, at no charge to the original retail purchaser.
After one year from the date of purchase, warranty covers replacement parts only, and the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs.

LIMITATIONS AND EXCEPTIONS

This limited warranty provides coverage to the original retail purchaser for residential use only. This limited warranty DOES NOT apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) any merchandise purchased "as is" or second-hand, (iii) any merchandise purchased at a distress sale or a going-out-of business sale, or (iv) any merchandise purchased from a liquidator. This warranty applies DOES NOT apply to damage caused during transportation, defects from normal wear and tear, product misuse, after market product alterations, used with non-Oeuf approved and/or marked accessories, or failure to follow assembly, use and care instructions supplied with the product.

REMEDY

If any defect is discovered during warranty period, please call our toll free number, (800) 691-8810, for return authorization of parts or replacement. Oeuf® will, at its discretion, either repair, send new parts or replace the product at its own expense.

The warranty details above shall be in lieu of any and all other warranties. ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED. This warranty is valid with an original dated receipt.

To activate this limited warranty, the purchaser must register product online at http://www.oeufnyc.com/productregistration.aspx or complete a product registration card (registration cards only come with cribs and the Classic Toddler Bed) and have returned it to the address on the warranty registration card within thirty (30) days of purchase.